Privacy Policy

Effective date: June 22, 2026

Onsite Concrete LTD (“we,” “us,” “our”) operates https://onsiteconcreteltd.com. This policy explains what personal information we collect, why, how we use and protect it, and your choices. It is designed to meet the requirements of the Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta’s Personal Information Protection Act, and, whenever we send you commercial electronic messages, Canada’s Anti-Spam Legislation (CASL).

1. Information we collect

We collect only what we need to serve you.

• Information you give us: your name, email, phone number, and any message you send through our contact or quote form.
• Information collected automatically: basic server logs and your IP address.
• Anonymous, aggregated usage data collected through our analytics tool. See “Cookies and analytics” below.

We do not collect payment details or government identification through this website.

2. Why we use it

We use your information to respond to your enquiries and provide quotes, to deliver and improve our services, to contact you about your request, and to meet our legal obligations. We do not use it for unrelated purposes without your consent.

3. Consent

By submitting information through our site you consent to its use as described here. You may withdraw consent at any time by contacting us (see “Contact us” below), though this may affect our ability to provide our services. If we ever send you marketing or promotional email, we do so under Canada’s Anti-Spam Legislation (CASL): only with your consent, and every message includes a way to unsubscribe.

4. Cookies and analytics

We use privacy friendly, cookieless analytics to understand how our site is used, for example which pages are visited. This tool does not set cookies, does not track you across other websites, and does not collect personal information: the data is anonymous and aggregated. We also use a cookieless performance monitoring tool to keep the site fast. Because no tracking cookies are used, no cookie consent banner is required.

5. Sharing and disclosure

We do not sell your personal information. We share it only with service providers who help us operate our site and business, such as our hosting, form, and email providers, under confidentiality obligations, and where required by law.

6. How we protect it

We protect personal information with reasonable physical, organizational, and technical safeguards, including encrypted connections and access controls. No method is completely secure, but we work to protect your data and keep it only as long as needed for the purposes above or as the law requires.

7. Your rights

You may request access to, or correction of, the personal information we hold about you. Contact us and we will respond within a reasonable time.

8. Third-party links

Our site may link to other websites. We are not responsible for their privacy practices; please review their policies.

9. Children’s privacy

Our site is not directed to children, and we do not knowingly collect personal information from children.

10. Data across borders

Your information may be stored or processed outside Alberta: our website host and the tools we use to receive and respond to enquiries operate servers in other jurisdictions, including the United States. While there, it may be subject to the laws of those places. We use reputable providers, and comparable protections apply wherever your data crosses borders.

11. Changes to this policy

We may update this policy from time to time. The effective date above shows the latest version, and we will post any material changes here.

12. Contact us

Questions, access requests, or complaints about your privacy can be sent to Onsite Concrete LTD:

• Email: onsiteconcreteltd@outlook.com
• Phone: 403-415-5502

If we do not resolve your concern, you may contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.